Privacy Policy

Property Resilience Group ("PRG," "we," "our," or "us") provides property resilience consulting, assessment, implementation management, documentation, and education services. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website at propertyresiliencegroup.com or contact us through any form on the site.

We collect information you provide directly to us, including:

• Contact information: name, email address, telephone number, and organization or company name.
• Property and project information: property or community location, number and type of properties, and a description of your resilience needs or concerns.
• Inquiry type: the categories of service you select when submitting a contact form (e.g., wildfire, flood, HOA program, insurance partnership).
• Communications: the content of messages, questions, or other information you send to us.

We also collect certain information automatically when you visit our website, including:

• Browser type and version, operating system, and device type.
• Pages visited, time spent on pages, and referring URLs.
• IP address and general geographic location (city or region level).

We use the information we collect to:

• Respond to your inquiry and communicate with you about our services.
• Prepare and deliver property assessments, program proposals, and related materials.
• Schedule and manage consultations, site visits, and project engagements.
• Send service-related communications, including follow-ups and project updates.
• Improve our website, services, and communications based on how visitors use the site.
• Comply with applicable legal obligations.

We do not use your information for unsolicited marketing unrelated to your inquiry, and we do not sell your personal information.

Our website uses cookies and similar tracking technologies to understand how visitors use the site. Specifically:

• Essential cookies: Required for the site to function. These cannot be disabled.
• Analytics cookies: Used to collect aggregate data about site usage, such as pages visited and time on site. We use this information to improve the site experience. Analytics cookies are only set after you provide consent through the cookie banner.

You may accept or decline analytics cookies when the consent banner appears. You may also revoke consent at any time by clearing your browser's local storage or cookies for this site. Declining analytics cookies does not affect your ability to use the site or contact us.

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

• Service providers: We use third-party platforms to operate our website and manage communications. These providers process data on our behalf and are contractually required to protect it.
• Trade partners: If you engage PRG for a project, relevant project information may be shared with licensed trade partners working within the PRG-managed scope, solely for the purpose of performing the agreed work.
• Legal requirements: We may disclose information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of PRG, our clients, or others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We retain contact and project information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, and comply with applicable legal obligations. Inquiry information from contacts who do not become clients is generally retained for up to two years. Project records for active or completed engagements are retained for a longer period consistent with our business and legal obligations.

You may request deletion of your information at any time by contacting us at the address below. We will honor such requests to the extent permitted by law and consistent with our legitimate business needs.

We implement reasonable technical and organizational measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. Contact form submissions are transmitted securely using HTTPS. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete information we hold about you. To exercise any of these rights, please contact us using the information below.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Property Resilience Group
Email: [email protected]